Returns & Exchanges

At Bersama, we want you to feel confident in every piece you wear; if your fit isn't perfect, we offer a seamless 30-day return policy for all unworn items. Simply ensure your garments are in their original condition with tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging and include the printed return slip provided by our portal.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our quality team inspects your return, we will process your refund or ship your exchange within 5-7 business days.